A: No, reprocessing credits are a separate unit of usage which do not count towards your resumes processed plan.

A: Click on your email address in the top right corner of the navigation bar, then click on "My Account". You can set your "Default Order" by dragging and dropping the fields in your preferred order - the changes save automatically. Once complete, simply navigate away from the page and upload a new resume. If you want to create a new structured resume from a previously uploaded resume, please go to the "Process Resumes" page, then click "Recreate". (Please note that this will delete any changes and modifications made after the original resume was uploaded) Any new resumes will be created with your newly saved default order. You can always change the data order and presentation of any one resumes by clicking on "Edit Data Order" in the Structured Resume's Show page.

A: Yes, absolutely! Please note that we are a small team working on everything from product to business development, and everything in between; it might take us a little while to evaluate/implement your request. Please send us an email to development@anomaly.ae with "Feature Request" in the subject line. You can also review our future roadmap at www.skygate.network.

A: Please send us an email at development@anomaly.ae. Please include your username (a phone number will enable us to facilitate your request faster) and the number of additional resumes you wish to process in this month. We will be making add-on packs available in the future.

A: Yes, but we don't have the means to prorate usage at this time. Please wait for your subscription period to end, or cancel your subscription via the "My Account" link. Simply re-subscribe to your desired tier once it has lapsed. Please send us an email at development@anomaly.ae if you encounter any problems, and we'll take care of the process for you.

A: Please click on the "Cancel Subscription" link located in the "My Account" page.